Covid-19 Information and Updates

As of 30th March, Council offices are closed to the general public. Although we are no longer doing face to face we can still assist you on phone, email, by post or if you drop a letter in our new post box outside the Queenstown office.

Events around Covid-19 are unfolding rapidly. Each day we will provide updates on where to access best government information around the pandemic, effects on Council services and community and information on economic support and operating local businesses. Please stay safe, practice social distancing and good hygiene.

Information on Health, Restrictions & Council Operations

Information about Economic Support & Rates

Information on Local Business Operations

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Policies & Codes

pdf Acceptance of Gifts and Donations (Councillors)
As adopted by Council, September 2018. To provide Councillors with a clear understanding of the definition of gifts and donations and to outline the legislative requirements to Councillors when presented with gifts and donations.

pdf Asset Management Policy
As adopted July 2019 by Council.

pdf Audio Recording of Council Meetings Policy
Under Local Government (Meeting Procedures) Regulations 2015, Council is required to ensure that Council meeting proceedings are documented to reflect a true and accurate record of Council meetings.

pdf Code for Tender & Contracts
Adopted in July 2019 by Council

pdf Code of Conduct
As adopted by Council in Feb 2019

pdf Complaints Handling & Procedure Policy

pdf Council Workshop Policy
As adopted by Council March 2019

pdf Councillor Allowance & Expenses Policy
As adopted December 2015 and updated in January 2019, to provide a clear framework around Councillor entitlement to expense reimbursement and allowances.

pdf Customer Service Charter Policy

pdf Delegations Policy
As adopted in July 2018 to establish the necessary framework for making, recording and exercising delegations made under the Local Government Act 1993

pdf Dog Management Policy
As adopted in September 2016, to provide framework for Dog Management in accordance with the Dog Control Act 2000, focusing on responsible dog ownership.

pdf Employee Assistance Program Policy

pdf Employee Recognition Policy

pdf Enforcement/Compliance Policy
As adopted December 2015 and updated in January 2019, to provide a consistent approach for enforcement action in matters of non-compliance in accordance with legislation administered by Council and to ensure transparency, procedural fairness and natural justice principles are applied.

pdf Engagement Policy
As adopted November 2015, detailing Council's engagement activities with the community and stakeholders.

pdf Financial & In-Kind Assistance Policy
As adopted in July 2019, detailing framework for approval of requests for in-kind assistance, event development and community assistance grants.

pdf Flooding West Strahan Policy

pdf Light Vehicle Policy
As adopted by Council in May 2018 to provide guidelines for the use and operation of West Coast Council’s light vehicles and the use of private vehicles for work purposes.

pdf Management of Donated Goods After a Disaster Policy

pdf Media & Communications Devices Policy
As adopted December 2016, and revised in August 2017, provides a framework for the appropriate and productive use of social media and communications devices by Workers and Elected Members.

pdf Non-Profit Organisations Rates Remission Policy
As adopted May 2018 to provide a consistent and transparent approach for processing applications from non-profit organisations for rates remissions.

pdf Operating Hours & Temperature Based Recreational Swimming Pool Hours Policy
Adopted in October 2017 as part of the West Coast Aquatic Facilities Strategy

pdf Parking Policy

pdf Policy Development Review

pdf Public Interest Disclosure Policy
Adopted in September 2017, the purpose of this policy is to encourage people to come forward if they have concerns regarding improper conduct and to ensure that they have access to a confidential and structured process by which they can report such matters.

pdf Radio Transmitters on the West Coast Policy

pdf Rates Policy
As adopted June 2016 to provide Council and the community with a transparent approach to raising rates and charges throughout the municipality

pdf Rates Remissions - Pensioners Policy

pdf Risk Management Policy

pdf Use of the West Coast Common Seal