The West Coast is a proud region and one that enjoys a lifestyle surrounded by our unique natural heritage where people work together for the benefit of residents, businesses and visitors. We encourage new property owners and new residents to the area to become involved in our communities, where the people are seen as the strength of the region.

Below is some useful information and links which aim to assist you with your relocation to the West Coast.

Waste Management

Council has the responsibility to manage waste on the West Coast. Additional waste management information can be found here.

Waste Transfer Stations

Transfer stations are located at various locations through out the West Coast. Access to Waste Transfer Stations is for light vehicles and trailers under 3.5 tonne. Commercial operators are required to contact Council for Landfill access on (03) 64714700. For your safety Council askes that the public follow all signage located at the Waste Transfer sites.

Waste Collection

Waste collection is conducted weekly. Place your green bins kerbside the night prior to ensure collection on the scheduled day. For a fee, replacement 140 litre or 240 litre replacement bins are available by contacting Council.

Recycling

Recycling is collected monthly. Place your yellow bins kerbside the night prior to ensure collection on the scheduled day. Recycling collection is currently not available at Trial Harbour and Granville Harbour. For a fee,replacement 240 litre bins are available by contacting Council.

Service Requests

Service Requests can be brought to Councils attention by the lodgement of Councils Service Request Form. Alternatively, the public can lodge a Service Request via email at wcc@westcoast.tas.gov.au or send your request via post to PO Box 63 Queenstown Tas 7467, or by calling Council's office on (03) 6471 4700 where Council staff are only to happy to help with the lodgment of your Service Request.

Dogs

Dog Registration

The West Coast Council requires all dogs over 6 months of age to be registered and microchipped. They must have their registration tag showing on them. For a copy of Council's Dog Registration Form and Dog Registration Fees click here. If you own multiple dogs a kennel licence maybe required. Please find the Application for a Kennel Licence here.

Further information on the responsibilities of owning a dog on the West Coast can be found here.

Barking Dog Complaints

Barking dog complaints can be lodged with Council for a small fee. The Municipal Inspector will investigate the compliant and if the dog/s are found to be a nuisance the matter will be dealt with inline with the Dog Control Act 2000 and you will receive a full refund of the fee. Further information on Barking Dogs can be found here.

Council Payments

Council payments can be processed in person at our Council office at 11 Sticht Street Queenstown or by phoning (03) 6471 4700 to speak to our Council staff. Council rates can also be paid via bank transfer using the below West Coast Council bank details. Please ensure that you quote  the PID (Property ID Number) or the invoice number located on your bill as a reference for the payment transaction. Further information on rates payments can be found here.

Concession Remission

Council maybe able to provide you with a concession remission on your rates. Council must be able to view your concession card. Your concession card must reflect the same address of the property for which you are seeking a remission. The Concession Remission Form must be completed (front & back) noting that the application can only apply to one property and it must be the one you are currently residing in.

General Managers Roll

Entry to the General Managers Roll for future West Coast Council local government elections, can be obtained from the below TEC links. The prescribed form is required to be completed and returned to the General Manager at the West Coast Council Office for inclusion to the roll.

The forms apply if either:

a) you are not eligible for Tasmanian House of Assembly enrolment and you are a resident of the West Coast municipality; www.tec.tas.gov.au/Local_Government_Elections/assets/LG_General_Managers_Roll_Enrolment_Form_(non-resident).pdf; or

b) you do not live in the West Coast municipality, but you own or occupy land in the West Coast municipality (if more than one person is named as the owner, each person is entitled to be added) www.tec.tas.gov.au/Local_Government_Elections/assets/LG_General_Managers_Roll_Enrolment_Form_(non-resident).pdf ; or

c) a corporate body which owns or occupies land in a municipal area and is entitled to nominate one to vote on its behalf at local government elections www.tec.tas.gov.au/Local_Government_Elections/assets/LG_General_Managers_Roll_Enrolment_Form_(corporation_nominee).pdf

Council Meetings

Council Meetings are conducted monthly commencing at 5pm. Special meetings are held as required. Members of the public are encouraged to attend the meetings. Meeting details are advertised on the Council website and local media outlets. Council meeting agendas and minutes are available for viewing by the public on the Council website and via Council agencies.

Register for Council Updates

Council is committed to engaging with the public on matters associated with the West Coast Community Plan 2025 and other local issues. If you would like to register to receive Council updates please complete the Register for updates online form or print and post the attached Registration for Council Updates Form.

Visitor Accommodation

Have you purchased a property on the West Coast to use as visitor accommodation? View this information sheet to see changes to the requirements for visitor accommodation use in planning schemes.

Contact Councils Planning department at planning@westcoast.tas.gov.au for further assistance and information on visitor accommodation requirements.