Covid-19 Information and Updates

IMPORTANT TESTING UPDATE

Anyone with cold or flu-like symptoms should come forward and get tested. If in doubt, get a test.

The Premier's Plan to Rebuild a Stronger Tasmania here

If you have even mild flu symptoms arrange a Covid-19 test by speaking to your GP or calling the Public Health Hotline 1800 671 738.

As of 30th March, Council offices are closed to the general public. Although we are no longer doing face to face we can still assist you on phone, email, by post or if you drop a letter in our new post box outside the Queenstown office.

Information on Health, Restrictions & Council Operations

Information about Economic Support & Rates

Information on Local Business Operations

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Online Council Meetings

You can access the live stream of the Council Meeting taking place Tuesday 23 June 2020, 5:00pm here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_YmExZjcxZGEtYjA0NS00OWRkLWJiNTItMWJiNjNkZDU5YWFh%40thread.v2/0?context=%7b%22Tid%22%3a%2287ac6ac2-5d60-4c74-b829-c5f0ac50c320%22%2c%22Oid%22%3a%22c7be21a9-ceb9-4acd-8b3e-3669cb9d6ffb%22%2c%22IsBroadcastMeeting%22%3atrue%7d

All questions from the public should be submitted to the General Manager or a Councillor (to raise on your behalf) up to 7 days prior to the meeting. Those submitted after that time will be taken as questions without notice. A recording of the meeting will be available on our website in the days following the meeting.

You do not need a Microsoft Teams account to join the live stream, select "view in browser" and then "join anonymously".

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West Coast Visitor Information Centre earns 2016 Trip Advisor Certificate of Excellence

30 May 2016

West Coast Council today announced that the West Coast Visitor Information Centre in Strahan has received a TripAdvisor® Certificate of Excellence.

Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience. 

“Congratulations must go to the dedicated staff at the Visitors Centre,” West Coast Mayor Phil Vickers said when announcing the accolade.  “The staff are committed to providing valuable information on attractions and activities available in all our West Coast communities.”

The Centre, managed by West Coast Council, sees over 75,000 people come through the doors annually and is a member of the Tasmanian Visitor Information Network. 

“The Centre provides a vital service for tourists and local business owners alike and provides employment for West Coasters,” Mayor Vickers said, with Centre staff also able to take bookings for West Coast businesses, as well as for others throughout Tasmania.

"With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”

The Certificate of Excellence accounts for the quality, quantity and currency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

The West Coast Visitor Information Centre is located on the Esplanade, Strahan and is open seven days a week.