Covid-19 Information and Updates

As of 30th March, Council offices are closed to the general public. Although we are no longer doing face to face we can still assist you on phone, email, by post or if you drop a letter in our new post box outside the Queenstown office.

Events around Covid-19 are unfolding rapidly. Each day we will provide updates on where to access best government information around the pandemic, effects on Council services and community and information on economic support and operating local businesses. Please stay safe, practice social distancing and good hygiene.

Information on Health, Restrictions & Council Operations

Information about Economic Support & Rates

Information on Local Business Operations

Dismiss alert

Unhealthy Premises

The Public Health Act 1997 provides powers to Council to assess and if necessary regulate unhealthy housing. Council have the power to issue Rectification Notices and if required Closure Orders under the Act.

However, in doing so Council does not become involved in tenant /landlord disputes with these actions properly resolved under the Residential Tenancy Act 1997.

When required, Council officers will assess living conditions resulting from building defects or lack of facilities. Issues such as personal hygiene standards are not covered by the ambit of Council’s powers under the Act. A common issue that is raised with Councils is the occurrence of mould in winter months. This is quite often the result of the occupant not being aware of the causes of mould growth.